USCIS announced that it is phasing out InfoPass appointments at local offices (self-scheduled appointments) except on a limited basis. Basically they will allow appointments on an emergency basis and to deliver documents to the local office only. USCIS stated that their research showed that for the vast majority of people who make appointments at local offices, the questions they asked could be answered using the on-line resources at USCIS.com or calling the 1-800 number. In addition to the limited on-line appointments, if you call the 1-800 number and they determine that an appointment at the local office is needed, they will schedule it directly for you. There are certainly pluses and minuses to this new policy.
In the plus category, this should allow officers to spend more time interviewing people and adjudicating cases, thus bringing timelines for family and employment based green cards down.
In the minus category, it will make it much harder to find out exactly what is going on with a case once it is at the local office. Most local offices use to have special emails that immigration attorney’s could contact if there were issues. In addition, attorney’s (as well as immigrants themselves) could make appointments with the local office to find out what was happening with a case. Now, all that is available is calling the 1-800 number to try and find out what is going on. The only result of this is that it will be much harder to actually get the status of a case.
Currently the new policy is only in place in a limited number of states. However it should be rolled out nationwide by the new year. We will keep you updated as more information becomes available.
Please remember, as always, this blog does not offer legal advice. If you need legal advice, consult with a lawyer instead of a blog. Thank you.